Our fees cover not only face-to-face time with clients but also session preparation, brief phone consultations (less than 10 minutes duration), referral calls, consultation with other health professionals where appropriate, and correspondence.
Occasionally, sessions may extend beyond the standard 60 minutes. For sessions longer than 75 minutes, you may be charged an additional fee on a pro rata basis. Reports are charged separately, and the cost is dependent upon the nature of the report – please enquire for details.
The GST does not apply to treatment-related services but does apply to reports. Our fees are reviewed and revised at the end of each financial year.
The current minimum rebate is $145.25 for clinical and $98.97 for registered
If you are eligible for a Medicare rebate, we ask that you settle your account with us first. We process the Medicare rebate, and the money goes into your bank account linked to Medicare.
If you have Extras or Ancillary cover with a private health fund, you may be eligible for a rebate on presentation of your receipt. Given that funds differ in what is covered or not covered, it is advisable to contact your health fund regarding your cover.
Please note that you cannot claim a rebate from both Medicare and a private health fund for the same consultation.
If your sessions are being paid by a third-party organisation (e.g., workplace, insurer for workers compensation, Victims’ Services Scheme), you will need to bring the letter of authorisation to your first appointment.
If you are unable to attend your appointment, please let us know with as much notice as possible so we can offer the appointment time to someone on our cancellation list.
If you give less than 24 hours’ notice for a cancellation, a cancellation fee will be payable at the psychologist’s discretion. If we are able to schedule another client during your appointment time, no cancellation fee will be charged.
It is the policy of our clinic to charge the full fee to clients who fail to show for their scheduled appointment.

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